ACS PROMOTIONS (PTY) LTD – PRIVACY POLICY OF THE COMPANY
Welcome to our privacy policy. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use, and protect information that can be associated with you, or another specific natural or juristic person and can be used to identify you or that person (personal information).
1. THE PURPOSE
The purpose of this policy is to describe the way that we handle your personal information.
Please take note of the following information pertaining to the collection and processing of data when using our website or when interacting with ACS Promotions (Pty) Ltd.
ACS Promotions (Pty) Ltd uses and allows access to your personal data in accordance with the laws pertaining to data privacy.
Personal data (“data”) refers to all information that can be used to determine who you are or data which can be traced back to you, for example your name, your email address, IP address and telephone number.
If you have any questions regarding our data processing, your rights or this privacy policy please contact our data protection officers at info@acspack.co.za
2. TO WHOM THE PRIVACY POLICY APPLIES
This Privacy Policy applies to users of the ACS Promotions (Pty) Ltd platform who are natural persons, primarily employees and representatives of our customers.
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
3. YOUR OBLIGATION
You may only send us your own personal information or the information of another data subject where you have their permission to do so.
4. DATA PROCESSING
When you request service from us, you will be asked to provide us with personal and in some cases financial information on a voluntary basis.
We automatically receive and record internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits , click patterns, versions of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences,, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information) . Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information
We collect certain information from your web browser, including your Internet usage information.
Description and extent of data processing:
ACS Promotions (Pty) Ltd hold (purchase order information), including personal data (e.g. contact data and financial data) we obtained previously in the contractual relationship between the company you are working for and ACS Promotions (Pty) Ltd.
When you contact us via information request form on our website we process the personal data you communicate to us e.g. your name, your telephone number, your email address, the company you are working for and your request. The data can be accessed by responsible persons within ACS Promotions (Pty) Ltd, as well as third party providers, who provide the technical system behind the ACS Promotions(Pty) Ltd platform. These service providers are contractually obliged to comply with privacy requirements and confidentiality.
Purposes of data processing and legal basis:
We process the personal data to enable you to use our platform and process orders, and communicate with us. Our legal basis to process the data is our legitimate interest to fulfil the contracts with our customers.
5. DISCLOSURE
Sharing
We may share your personal information with:
• Our employees or service providers under contract who help provide certain goods or services or help with part of our business operations, including fraud prevention, bill collection, marketing, technology services ( our contracts dictate that these goods or service providers only use your information in connection with the goods or services they supply or services they perform for us and not for their own benefit):
• Credit bureaus to report account information, as permitted by law;
• Other third parties who provide us with relevant services where appropriate
• We may share your personal information with third parties for the purposes of fulfilling our obligations to you among other purposes.
• Regulators
• We may disclose your personal information as required by law or governmental audit.
• Law enforcement
We may disclose personal information if required :
• By a subpoena or court order;
• To comply with any law;
We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy.
Employees
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit compliance, information technology, or other personnel.
Security
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfill their job responsibilities. We implement disaster recover procedures where appropriate.
6. YOUR RIGHTS AND HOW TO EXERCISE THEM
Accurate and up to date
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we will request you to update your personal information via email, or on the website. You are able to review or update any personal information that we hold on you by emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access , or making any corrections to your personal information.
Retention
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy: unless:
Retention of the record is required or authorized by law; or
You have consented to the retention of the record.
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.
We may retain your personal information in physical or electronic records at our discretion.
Updating or removing
You may choose to correct or update the personal information you have submitted to us by contacting us by email at info@acspack.co.za or phone on +27 11 783 0605.
Data portability
You have the right to receive the data you have provided to us and that we process on the basis of your consent or to fulfill the contract in a standard, machine – readable format and within the scope of the technically feasible to request direct transmission of this data to third parties
Enquiries
If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us by email at info@acspack.co.za or phone on +27 11 783 0605.
Right to complain to a supervisory authority
You can file a claim with the respective data privacy supervisory authorities if you believe that our data processing does not meet the legal requirements or your rights have been infringed.
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